Tube Temperature sensor of the evaporator error--Unplug the unit and plug it back in. If error repeats,contact service@vellgoo.com

Humidity sensor error--Unplug the unit and plug it back in. 

If error repeats,contact service@vellgoo.com

Air inlet temperature≥ 108°F(42°C),time ≥ 60S--Unplug the unit and plug it back in.

If error repeats,contact service@vellgoo.com

Air inlet temperature≤32°F(0°C),time≥60S--Unplug the unit and plug it back in.

If error repeats,contact service@vellgoo.com

Automatic Defrost-The defrost is over and fault disappears.

Ambient humidity≤30%--The humidity returns to more than 30% and returns to normal.

Ambient humidity ≥ 90%--The humidity returns to below 90% and returns to normal.

-Make sure the dehumidifier's plug is inserted completely into the outlet.

-Check the house fuse/circuit breaker box.

-Dehumidifier has reached its preset level or bucket is full.

-Bucket is not in the proper position.

-Did not allow enough time to remove the moisture.

-Make sure there are no curtains, blinds or furniture blocking the front or back of the dehumidifier.

-The humidity control may not be set low enough.

-Check that all doors, windows and other openings are securely closed.

-Room temperature is too low, below 41°F(5°C).

-There is a kerosene heater or something giving off water vapor in the room.

-The air filter is clogged.

-The dehumidifier is tilted instead of upright as it should be.

-The floor surface is not level.

If it is not the above conditions, please contact

service@vellgoo.com

Make sure the connection is tight and there is no leaking. See the Continuous draining section.

-Clean the pump filter

-Check the pump hose is not blocked or leaking

-Empty the water bucket

Please check the bucket and see if the hose adapter in the bucket.

Our dehumidifiers' filters are removable, washable, and reusable,it can be removed via the upper left corner.

This plastic cover is the filter, you can see the dense mesh on it.